BILLING POLICY
PAYMENTS AND SUBSCRIPTIONS
By subscribing to our service, you agree and give us the right to charge your card automatically on a monthly basis as long as your subscription period is active. You can cancel your subscription THIRTY DAYS (30) prior to your next due billing date, without any additional charges by emailing cassie@drivemedigital.com.
Your card details are never stored in our database. We do not have access to your full payment information. Instead, they are secured safely with Stripe – our payment gateway.
YOUR ACCEPTANCE OF THESE TERMS
By subscribing to the DRIVE ME DIGITAL growth service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our service. Your continued use of DRIVE ME DIGITAL following the posting of changes to this policy will be deemed your acceptance of those changes.
REFUND POLICY
Please read this policy carefully. This is the REFUNDS POLICY at DRIVE ME DIGITAL.
DRIVE ME DIGITAL offers several non-tangible irrevocable goods that we DO NOT issue refunds once the order is completed. You, as a customer are responsible for understanding this upon subscribing for any services on www.drivemedigital.com.
It is important to note that by subscribing to our services you are fully agreeing to our REFUNDS POLICY. You as a customer agree to pay and take responsibility for all charges made in accordance with your subscription and these policies.
CANCELLATION POLICY
You may cancel at any time 30 days prior to the end of your subscription period by emailing cassie@drivemedigital.com. No prorated refunds are provided for cancellations made before the end of the subscription period.
MONTHLY SUBSCRIPTIONS
Our monthly subscriptions automatically renew at the end of each billing cycle which equals one month after you subscribed and made a payment to DRIVE ME DIGITAL. Monthly subscriptions come with no contracts, cancel anytime 30 days prior to your subscription end date! To avoid auto-renewal, you MUST send in a cancellation email at least THIRTY (30) business days before your next billing date to cassie@drivemedigital.com. No exceptions are made.
MULTI-MONTH SUBSCRIPTIONS
Any subscriptions over one month are considered binding contracts. This means you cannot get a refund for any reason. Any subscriptions over one month will auto-renew at the end of the billing cycle. To avoid auto-renewal, you MUST send in a cancellation email five business days before your next billing date to cassie@drivemedigital.com. No exceptions are made.
HOW DO I CANCEL MY SUBSCRIPTION?
If you would like to cancel your DRIVE ME DIGITAL subscription before the next billing date simply email cassie@drivemedigital.com AT LEAST THIRTY (30) DAYS before the next renewal date with the following information:
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Subject line: Please write the word ‘CANCEL’
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Body of the email: Please write your Instagram username along with your message.
*Again, in order to avoid auto-renewal you MUST send in your cancellation email THIRTY (30) BUSINESS DAYS before your next billing date to the following email address cassie@drivemedigital.com.
FAILED CREDIT CARD CHARGES
If DRIVE ME DIGITAL is unable to bill your credit card, we have the right to terminate service immediately. Our payment gateway Stripe will retry your card periodically for 7 days after if fails. If it is not successful at the end of the 7 day cycle, your account will be cancelled. Subscriptions that have been terminated may be reactivated if valid payment information is entered and we can successfully charge the card for all debits made on the account since the failed charge.
CONTACT US
If you have any questions about our BILLING POLICIES, please contact us: cassie@drivemedigital.com.
Questions?
If you have any questions or concerns about our billing policy, please email us.